Terms & Conditions
Welcome to Qasr Al Jamal Store By using this website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using the site or completing any purchase.
1. Definitions
The "Store" refers to the Qasr Al Jamal website, and the "Customer" refers to any person who uses the website or makes a purchase through it.
2. Eligibility to Use
Users must be legally eligible to make purchases and are required to provide accurate, current, and complete information when creating an account or placing an order.
3. Products
We strive to display all products as accurately as possible. However, the colors or packaging of some products may vary slightly due to the manufacturer's updates or your screen settings.
4. Pricing
All prices displayed on the website are subject to change without prior notice. The price shown at the time your order is confirmed will be the applicable price.
5. Orders
Qasr Al Jamal Store reserves the right to refuse or cancel any order in the event of pricing errors, product unavailability, or if the customer's information cannot be verified.
6. Payment
Payments must be made using the payment methods available on the website. All transactions are securely processed through trusted and authorized payment service providers.
7. Shipping and Delivery
Delivery times may vary depending on the destination city and the shipping carrier. The store is not responsible for any delays caused by circumstances beyond its control.
8. Returns and Exchanges
Returns or exchanges may be requested in accordance with the store's policy, provided that the product is in its original condition, unused, and returned within the specified return period.
9. Warranty
The store is committed to delivering products in good condition. Any issues or damage must be reported to our customer service team immediately upon receiving your order.
10. Intellectual Property
All images, logos, designs, and content displayed on this website are the property of Qasr Al Jamal Store and may not be used, reproduced, or republished without prior written permission.
11. Privacy
All customer data is treated with complete confidentiality and is only used to process orders and improve the shopping experience in accordance with the Privacy Policy.
12. User Responsibility
Users agree not to misuse the website, attempt to hack it, or use it for any activities that violate applicable laws and regulations.
13. Force Majeure
The store shall not be held responsible for any delay or failure to fulfill orders due to circumstances beyond its control, such as natural disasters, technical failures, or interruptions in shipping services.
14. Modification of Terms
Qasr Al Jamal Store reserves the right to modify these Terms and Conditions at any time. Continued use of the website constitutes acceptance of any updates or changes published.
15. Contact Us
For any inquiries, complaints, or suggestions, you can contact our customer service team through the "Contact Us" page or via the store's official communication channels.
