Privacy Policy
Qasr Al Jamal is committed to protecting our customers’ privacy and maintaining the confidentiality of their personal information. This page explains how we collect, use, and protect the information provided to us when you use our website.
Information We Collect
- Full Name
- Phone Number
- Delivery Address
- Order and Purchase Information
- Any information provided when contacting customer
How We Use Information
- Processing and Fulfilling Orders
- Delivering Orders to Customers
- Communicating Regarding Orders and Inquiries
- Providing Technical Support and Customer Service
- Improving User Experience and Website Services
- Sending offers and updates after customer consent
Information Protection
We use appropriate security measures and procedures to protect customers’ data from unauthorized access, modification, loss, or unlawful use.
Information Sharing
We do not sell, rent, or share customers’ data with any third party for marketing purposes.
Data may only be shared with the necessary parties to complete the service, such as shipping companies or payment service providers, or when required by law.
Cookies
Our website may use cookies to improve user experience, analyze website performance, and remember user preferences.
You can disable cookies from your browser settings if you wish to do so.
Customer Rights
- Access their personal data
- Request Data Correction
- Request Data Deletion in accordance with applicable regulations
- Unsubscribe from marketing messages at any time
Data Retention and Contact Us
Personal data is retained only for the period necessary to process orders and fulfill legal obligations. After that, it is securely deleted or archived.
We may update this Privacy Policy from time to time to reflect legal or operational changes. Any updates will be published on this page.
If you have any questions regarding our Privacy Policy or how your data is used, you can contact our customer service team, and we will be happy to assist you.
